Theme.al grants you a revocable, non-transferable and non-exclusive license to use products sold on the Theme.al website in accordance with the following terms and conditions.
Theme.al is your destination for E-Commerce Themes for your WordPress website. Our products are available for sale at a specific price or some products may be released for free. By using our Service, you’ll be able to design your website at the fraction of the cost of hiring a web designer.
All of our WordPress themes are licensed under the GNU General Public License v3.0. Our themes may be used by our users on as many websites as they like.
As soon as you have carried out payment and we can acknowledge receipt of the money, we will email you your purchase information. In case you have not received an email from Theme.al within 24 hours, please contact us by sending an email through our Contact us form and we will resend you the login details manually. After receiving our email with your account details you have immediate access to our downloads. The email address you give should be valid as we will use it to contact you. We therefore recommend to use your main email address.
Paypal payments are processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (Commercial Register: R.C.S. Luxembourg B118349). Credit cards payments are processed by 2Checkout (855 Grandview Ave #110, Columbus, OH 43215, USA)
We provide technical support for Theme.al products only with our Contact us form. We will not provide any support via social media. If you have any pre-sales or billing questions please send an email through our Contact us form as well. During our general support hours Monday to Friday, from 9:00 to 17:00 (GMT+2), we will make every effort to respond to your queries within 12 – 24 hours if not sooner.
We know there is a difference between what is considered technical support and customisations. We are committed to help you with any type of support query, however we can’t provide extensive help in terms of customizations. In general customizations may look simple but you will require solid knowledge of web technologies and programming skills to do them or hire a professional who can do it for you.
For general support for WordPress please visit wordpress.org/support.
Since Theme.al is offering non-tangible irrevocable software products please contact us describing your situation and reason for refund requests. If mutual agreement cannot be reached regarding your issues, in this case a refund will be provided.
Any information submitted by the buyer will be used solely for the purpose of completing the transaction, delivering the product, informing about new product releases and addressing any customer service issues.
Theme.al gives no warranty or guarantee for our themes and extensions in any manner. Browser compatibility should be tested viewing the demonstration installations on the demo sites. Please ensure that your browser works with the theme design. We cannot give you the guarantee that the products will work with all third party extensions. Please be aware of that. We guarantee that our themes work with the current version of WordPress. We cannot guarantee though that they will work with future versions of WordPress. Also, Theme.al products will always be developed for the latest WordPress version. We cannot guarantee how long phase-out WordPress versions are supported. This decision is solely made by Theme.al.
Terms & Conditions
Last updated: June 02, 2017